Return / Refund Policy

Any return or cancellation of Products by Users shall be governed by and subject to the terms and conditions set out under this Cancellation, Return and Refund Policy.

Users are required to per use and understand the terms of this Cancellation, Return and Refund Policy. If you do not agree to the terms contained in this Cancellation, Return and Refund Policy, you are advised not to accept the Terms of Use and may forthwith leave and stop using the Platforms. The terms contained in this Cancellation, Return and Refund Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms.

RETURN / REFUND

  • Once the order is placed, it cannot be cancelled/exchanged/returned
  • If the order cannot be fulfilled due to unavailability of the item or any other delays, we can cancel the order and will return the money from which the transaction was made.
  • In user is not satisfied with the product they received after placing order for that product or the customer has received a damaged/ defective piece, a User need to initiate a request for returning the Product on the Platforms.
  • A return should not be later than:   a. 7 – 10 days from the date on which he/she received the Product   
  • While raising a request, pictures or videos while unboxing the parcel needs to be shared with our team. A fresh piece of the same product will be delivered to the customer.
  • Amprilo do not accept return or refund requests raised for any of the Products.
  • NO REFUNDS CAN BE PROVIDED UNDER ANY CIRCUMSTANCES

 

CANCELLATION

  • No returns/cancellations/refunds will be allowed in any of the orders placed.
  • A User is permitted to fully or partially cancel orders prior to its dispatch from Amprilo.
  • Any order cancellations can be done if the order is delayed past the delivery time .
  • We do not accept post-dispatch cancellation of orders.
  • In all events of cancellation prior to the dispatch of the purchased Products, Amprilo shall initiate refunds within 2 – 5 business days from the date on which it received the request from the User.
  • In case of payment made through prepaid mode through any channel, the refund will be made to the original mode of payment. All refunds shall be subject to applicable charges as may be deducted by the User’s bank.
  • NO REFUNDS CAN BE PROVIDED UNDER ANY CIRCUMSTANCES